GOV.AIUnified Government Services

Unified Government Services

One request. One hall. Fully automated.

Every officer in this hall is an AI agent, given only an organizational role and its boundaries — never instructions on how to behave.

What do you need to do?

Service hall windows

01 Guidance Desk	Listen to what the visitor needs, work out which departments their matter may involve, and suggest a route through the hall.
02 Intake	Formally accept the visitor's matter, open the case file, run a basic completeness check, and tell the visitor whether the matter enters processing.
03 Document Review	Determine which documents a matter requires, and check whether what the visitor provided is complete and in acceptable form.
04 Eligibility	Give a preliminary opinion, based on existing rules, on whether the visitor meets the conditions for their request.
05 Records & Certification	Search historical records, issue certificates of various kinds, and archive case documents.
06 Authorization	When departments disagree about who should handle a step, determine where the responsibility belongs.
07 Compliance & Risk	Review the compliance, fairness, and risk of what happens in a case, and issue compliance opinions.
08 Appeals & Review	Receive visitors' objections about how their case was handled, and review whether procedure was followed.

Recorded cases from the preregistered experiment runs, replayed in the hall — no live agents, no waiting.

Environmental facts injected into every officer's context — queues, shift hours, closing time. Facts only; how they respond is emergent.

A synthetic visitor (also a model call, deliberately difficult) runs the hall on its own while you watch.